According to MSPoweruser.com, the issue is caused by the difference between how the Windows operating system handles threading between Intel and AMD processors. "Your PC uses a processor that isn't supported on this version of Windows", it said.
Windows could not search for new updatesAn error occurred while checking for new updates for your computer.Error (s) found:Code 80240037 Windows Update encountered an unknown error.
The change in support policies is a major change for Microsoft, which historically has supported Windows for 10 years regardless of hardware.
Users have complained of the cartel-like approach to forcing people to upgrade to Windows 10 as it effectively brings forward the end-of-life of an operating system that people have legitimately acquired and paid for by five years.
Upgrading your processor to use a new operating system?
If you happen to be running Windows 7 or Windows 8.1 we have sad news for you.
Michigan Basketball vs Oklahoma State: How to Watch, Storylines and More
The senior's three-point play with 34.6 seconds before halftime sent MSU into the locker room leading, 38-27. The lead grew to 23 on an Ellis layup as the Spartans were never threatened the rest of the way.
Windows 7 is to receive security updates until January 14, 2020, while Windows 8.1's support is to end on January 10, 2023. PCs that are powered by the latest Intel, AMD and Qualcomm processors will not receive updates for previously mentioned OS generations.
Naturally, Microsoft tells us that the solution here is to update to AMD's Bristol Ridge or Ryzen, Intel's Kaby Lake, or Qualcomm's 8996.
Instead of receiving the latest security updates for Windows 7 and Windows 8.1, those customers saw an error message instead.
Data from Net Marketshare reveals that as many as 48.41% of PC's on the web are still running Windows 7. We know that Broadwell isn't, after all; Intel's Skylake and Kaby Lake parts both beat Broadwell in a wide range of games. That said, I understand you can still use Windows 7 and 8 product keys on fresh Windows 10 installs.
It seems that Microsoft is preparing to implement a new strategy to convince PC users with systems that utilize certain processors to upgrade to Windows 10. It's also likely that AMD's new Ryzen processor is included in that list.
But having updates blocked obviously takes the risk factor to a whole new level. The company (naturally) advised users affected by this problem to upgrade from their current operating system to Windows 10.